Privacy policy

Privacy Policy

PRIVACY POLICY

1. Introduction MAREAS DIŞ TİCARET LİMİTED ŞİRKETİ (the "Company", "we" or "our") is committed to protecting the privacy of users who visit our website (https://www.melissa.com.tr). This privacy policy explains how your personal data is collected, used and protected.

2. Data Collected When you visit our website, we may collect the following personal data:

  • First and last name
  • Email address
  • Phone number
  • IP address
  • Cookies and usage data

3. Use of Data The data collected may be used for the following purposes:

  • To provide and improve our services
  • To respond to customer requests
  • To analyze website usage
  • To fulfill legal obligations
  • To carry out marketing and announcements (with user consent)

4. Cookies and Tracking Technologies Our website may use cookies and similar tracking technologies to improve the user experience. You can change how cookies are managed in your browser settings.

5. Data Retention Period Personal data is retained for as long as it is appropriate for the purpose of processing. We may keep certain data for longer periods due to legal requirements.

6. Sharing of Data with Third Parties Your personal data is not shared with third parties except in the following cases:

  • Sharing with competent authorities in line with legal requirements
  • Cases necessary for the operation of our service providers
  • Sharing carried out with user consent

7. User Rights Users have the following rights:

  • To request access to their personal data
  • To correct inaccurate or incomplete data
  • To request the deletion of their personal data
  • To object to processing and request restriction
  • To transfer their data to another service provider

To exercise your rights, you can contact us at info@melissa.com.tr.

8. Security Measures We take appropriate technical and administrative security measures to protect your personal data. However, we cannot guarantee that data transmissions over the internet are completely secure.

9. Policy Updates This privacy policy may be updated from time to time. Updates take effect when published on our website.

10. Cookie Policy Our website uses cookies to improve the user experience, analyze site traffic and support marketing activities. Cookies are small text files placed on your device and may be of the following types:

  • Strictly Necessary Cookies: Required for our website to perform its basic functions.
  • Analytics Cookies: Used to analyze site performance and understand user behavior.
  • Functional Cookies: Personalize the experience by remembering user preferences.
  • Advertising and Marketing Cookies: Used to show users ads tailored to their interests.

You can manage or disable cookies in your browser settings. However, disabling some cookies may prevent our website from working properly.

11. Contact For any questions or requests, you can contact us at info@melissa.com.tr.

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